How much should an AI decide on its own?
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
Building AI that finishes real work, with the right guardrails.
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
A chatbot that answers is easy. An agent that completes a back-office task — intake to done, without a human babysitting each step — is a different kind of system. Here's what separates the two.